Pissed Off

Well, my very good weekend took a turn for the worse. Anthony's dad is giving him a small rowboat with an outboard motor. Anthony looked in the area for a hitch to put on the Civic to haul it on a trailer when we were visiting them last weekend. Of course there were none to be had, so he ordered one from an auto parts store and it was supposed to be delivered to our house. He got a call the other day saying that there was a mistake and it had been delivered to the store. Very annoying. He's out of town for a work trip, so I went to get it today.

A guy there carried it out to the car for me, and gouged a chunk out of the bumper. It's a three year old car with almost zero scratches, so I was really annoyed. I went back in and talked to the manager about it. She wrote up a statement about what happened, and gave me a card for a body shop to get an estimate. Then she tried to tell me that they couldn't guarantee that they'd pay for it all but they'd pay for at least part of it. If it had been my car, I would have brought down my wrath and told her that they WOULD be paying for all of it, and that if they didn't we would get a lawyer involved and we certainly wouldn't be shopping at the store again. But since it's Anthony's car, I figured I would let him take care of it.

He's ferocious about negotiating and I've never seen a manager or anyone he's had to deal with not back down and do exactly what he asked for, so I'm not too concerned that it won't get taken care of. It's just ridiculously frustrating that we have to deal with it. If they had shipped it like they were supposed to, none of this would have happened.